Terms of service
Welcome to Hansefik! These Terms of Service govern your access to and use of our website and services. By accessing our site or placing an order, you agree to be bound by these terms.
1. General Information
This website is operated by Hansefik. Throughout the site, the terms “we”, “us” and “our” refer to Hansefik.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
2. Eligibility
To use our services, you must:
Be at least 18 years of age or the legal age of majority in your jurisdiction.
Provide accurate, current, and complete account and purchase information.
3. Products & Availability
All artworks are hand-painted originals. Each piece may slightly vary from images shown on the website.
We reserve the right to:
Modify or discontinue any product without notice.
Limit quantities of any item or service.
4. Pricing & Payment
All prices are listed in USD or EUR (based on your location) and include applicable taxes unless stated otherwise.
We reserve the right to change prices at any time.
Payment must be made in full before shipping.
Accepted payment methods include credit/debit cards, PayPal, and other secure gateways offered at checkout.
5. Shipping & Delivery
Orders are shipped within the estimated timeframes displayed on product pages.
Delays caused by customs, couriers, or weather are beyond our control.
Customers are responsible for any applicable import duties or taxes in their country.
6. Returns & Refunds
Returns and refunds are governed by our Return and Refund Policy, which is incorporated into these Terms of Service.
7. Custom Orders
Custom-made artworks (special dimensions, color changes, etc.) are non-returnable after shipping.
Orders may be canceled before shipment with a USD 100 material fee.
8. Intellectual Property
All content on this site (text, images, design, logos) is the intellectual property of Hansefik and may not be copied, reproduced, or used without our written consent.
9. User Conduct
You agree not to:
Use the site for unlawful or fraudulent purposes.
Interfere with the security or functionality of the website.
Transmit harmful code, viruses, or engage in hacking.
10. Limitation of Liability
To the maximum extent permitted by law, Hansefik is not liable for:
Any indirect, incidental, or consequential damages.
Delays or failures in delivery caused by third-party services.
Variations in artwork due to its handmade nature.
11. Privacy
We collect, use, and store your data in accordance with our Privacy Policy. By using our website, you consent to our data practices.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Germany, without regard to its conflict of law principles.
Any disputes will be handled by the courts located in Germany.
13. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon being posted on our site.
It is your responsibility to review them periodically.
14. Contact Information
If you have any questions about these Terms, please contact us:
📧 Email: support@hansefik.shop
📞 Phone: +49 1521 2036773
🏠 Address: Hufelandstraße 3, 34537 Bad Wildungen, Germany